If
the DELIVERY and BILLING
addresses are NOT the same, it
is our company policy that we
are requesting a fax copy of
your credit card (front and
back) and a valid identification
card. This is a security policy
to protect the cardholder from
fraudulent charges. Please
kindly fax to +1 (800) 559 2595.
We also
suggest that you contact your bank
to list the shipping address as an alternate address with
your credit card company. This helps
prevent fraudulent use of your
credit card. To list the alternate
address with your credit card
company, just call the 800 number
printed at the back of your card and
ask the agent to add the address to
the notes on your account. Listing
the address will help us process
your order more seamlessly and
efficiently.
- - -
RETURN POLICY - - -
We only accept return of
products under the following
conditions:
1. Should return the
products within 30 days from date of
purchase.
2. Should be unopened, sealed
bottle/s. We cannot refund opened
products.
3. The product/s should have been
purchased directly from Green and
Gold International Exports, placed
through our website or 1 877 POLY
MVA.
4. Customers shall be responsible
for all return shipping charges.
Computation of Refund:
1. The following out-of-pocket expenses will be deducted from the
refund:
- Company subsidized courier fees paid to deliver and return (if any) the
package.
- Bank service charges.
- Returning duties and taxes that may be incurred. (for international shipments).
2. After computation of the return, within 14 business days, we shall credit
back the amount to be refunded to your credit card.
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